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Quick Answers to Common Questions
How will investors or buyers determine the value of my company?
What should we be doing now to increase our business value?
When should we start preparing for our next funding round or for an exit?
How should we prepare for our next funding round or for our exit?
What should we be doing to easily get through our next funding round or exit?
Is Customer Success relevant to my company and if so, how does it impact business value?
When should we implement Customer Success strategies?
What Customer Success strategies should we implement?
What should we be doing to increase our business value?
How can we stay ready for our next funding round or exit?
Is Customer Success only relevant to SaaS companies?
How can we decrease churn and increase retention?
Besides retention, what can we do to grow revenue from our existing customers?
How should we leverage our existing customers to get new customers?